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Promotional Rewards

Promotional Rewards

1. Overview

1.1 This policy governs the terms of promotional rewards offered by FC-Bureau.

1.2 Rewards include discounts, cashbacks, and referral bonuses.

1.3 Participation in promotional programs is voluntary.

1.4 Users must comply with the rules outlined in this policy.

2. Eligibility

2.1 Promotional rewards are available to registered users only.

2.2 Eligibility criteria are specified for each promotion.

2.3 Users must meet minimum age requirements to participate.

2.4 Employees of FC-Bureau are excluded from certain promotions.

3. Registration for Promotions

3.1 Users must register through the official promotional page.

3.2 Registration deadlines are strictly enforced.

3.3 Incomplete registrations may be disqualified.

3.4 Confirmation emails are sent upon successful registration.

4. Referral Programs

4.1 Referral rewards are granted for successful referrals only.

4.2 Referrals must meet the eligibility criteria outlined.

4.3 Fraudulent referrals are subject to disqualification.

4.4 Rewards are credited within 30 days of referral approval.

5. Reward Redemption

5.1 Rewards must be redeemed within the validity period.

5.2 Expired rewards cannot be reinstated or extended.

5.3 Redemption instructions are provided with each promotion.

5.4 Rewards are non-transferable and non-exchangeable for cash.

6. Cashback Offers

6.1 Cashback rewards are credited to user accounts automatically.

6.2 Minimum transaction amounts apply for cashback eligibility.

6.3 Cashback amounts are subject to caps specified in the promotion.

6.4 Cashback rewards are valid for specified services only.

7. Fraud Prevention

7.1 FC-Bureau monitors promotional activities for fraudulent behavior.

7.2 Users engaging in fraud will be disqualified from promotions.

7.3 Fraudulent accounts may face suspension or termination.

7.4 All decisions regarding fraud prevention are final.

8. Discounts and Offers

8.1 Discounts are applied automatically at checkout when eligible.

8.2 Promotional codes must be entered during the transaction.

8.3 Discounts cannot be combined with other offers unless specified.

8.4 Misuse of discount codes may result in account suspension.

9. Reward Expiry

9.1 All rewards have a defined expiry date.

9.2 Expiry dates are communicated during the promotion.

9.3 Expired rewards cannot be reinstated under any circumstances.

9.4 Users are encouraged to redeem rewards promptly.

10. Notification Policy

10.1 Users are notified of promotions via email and dashboard alerts.

10.2 Notifications include terms, conditions, and expiry dates.

10.3 Users must ensure their contact information is up to date.

10.4 FC-Bureau is not responsible for missed notifications.

11. Promotional Misuse

11.1 Misuse of promotional rewards may result in disqualification.

11.2 Violators may face restrictions or account suspension.

11.3 Appeals for disqualifications must be submitted within 14 days.

11.4 FC-Bureau reserves the right to revoke rewards for violations.

12. Refund Policy

12.1 Rewards redeemed on refunded transactions will be revoked.

12.2 Refund requests must comply with FC-Bureau's refund policy.

12.3 Users are informed of refund implications on rewards.

12.4 Partial refunds may result in proportional reward deductions.

13. Limited-Time Promotions

13.1 Limited-time promotions are valid only for specified periods.

13.2 Deadlines for participation are strictly enforced.

13.3 Users are notified of upcoming limited-time promotions.

13.4 Extensions are not granted for missed deadlines.

14. Tax Implications

14.1 Users are responsible for reporting rewards as taxable income.

14.2 FC-Bureau provides reward summaries for tax purposes upon request.

14.3 Tax implications vary based on user jurisdiction.

14.4 Users are encouraged to consult with tax professionals.

15. Data Privacy

15.1 Personal data collected during promotions is handled per the Privacy Policy.

15.2 Data is used solely for managing and distributing rewards.

15.3 Users can request details of data collected during promotions.

15.4 Unauthorized use of user data is strictly prohibited.

16. Dispute Resolution

16.1 Disputes related to rewards are resolved through internal mediation.

16.2 Users may escalate disputes to arbitration if unresolved.

16.3 Arbitration decisions are binding for both parties.

16.4 Legal action is pursued only as a last resort.

17. Updates to Promotional Policy

17.1 FC-Bureau reviews and updates this policy regularly.

17.2 Users are notified of significant updates via email or dashboards.

17.3 Continued participation implies agreement with updated terms.

17.4 Previous versions of the policy are archived for transparency.

18. Contact Information

18.1 Support for promotional inquiries is available 24/7.

18.2 Contact details are listed in the "Help" section of the website.

18.3 Users may escalate unresolved issues to the compliance team.

18.4 Inquiries are typically addressed within 48 hours.