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Privacy Policy | Financial Claims Bureau Ltd

Privacy Policy

This Privacy Policy was last updated on September 1, 2024.

1. What Data We Collect

We collect certain data from you directly like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with. We also collect some data automatically, including information about your device and what parts of our Services you interact with or spend time using.

2. Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Here are some examples:

  • Personal identification data: name, email, phone number, etc.
  • Data from interactions on the platform, like when you participate in activities or courses.
  • Billing and payment information.


3. How We Collect Data About You

We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt-out of data collection.

Plus Icon How long does it take to resolve a fraud complaint? Question Mark Icon Checkmark Icon
Resolution times can vary. Typically, companies or agencies respond within 30 days, but complex cases may take longer.
Plus Icon What should I do if I suspect fraud? Question Mark Icon Checkmark Icon
Contact us immediately if you suspect fraud. Provide all the necessary information and we will begin the investigation as soon as possible.

4. What We Use Your Data For

We use your data for the following purposes:

  • Responding to your questions and concerns;
  • Sending you administrative messages and notifications;
  • Improving the website and service offerings;
  • Sending push notifications to your wireless device;


5. Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services. For example, to stop receiving promotional communications, you can opt out via the unsubscribe mechanism or adjust email preferences.

Settings

Settings Icon You can manage your preferences through our settings page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email Iconsupport@fc-bureau.com

Phone Icon +44 7377687204

Location Icon 23 New Cateaton Street, Bury, England, BL9 6DY

Google Privacy Policy Link

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